How the Accurate mobile app collects, uses, protects and shares your information — and the choices and rights you have over your personal data.
The Accurate mobile application (“the App”, “we”, “us”) is a human-resources and payroll self-service application operated by Accurate Corporate Services Private Limited, having its registered office at T-3 / 524 & 525, Golden-I, Sector Tech Zone-4, Opp. D-Mart, Noida Extension, Gautam Buddha Nagar, Uttar Pradesh — 201318.
The App is provided to employees on behalf of their employer (“your organisation”). Your organisation is the data controller / data fiduciary that decides what personal data is processed for HR and payroll purposes; Accurate acts as the data processor that operates the App and secures the data on the organisation’s behalf.
This policy applies to personal information processed through the Accurate mobile app — including employee self-service features such as attendance and clock-in, viewing and downloading payslips, applying for leave, updating profile details, and receiving notifications. It does not cover third-party websites or services that link to or from the App.
By creating an account or using the App, you acknowledge the practices described here. If you do not agree, please do not use the App.
We collect only the information needed to provide HR and payroll services to you and your organisation. Most of this data is provided by your organisation when your employee record is created; some is provided by you or generated by your use of the App.
| Category | Examples | Purpose |
|---|---|---|
| Identity & account | Name, employee code, email address, mobile number, profile photo, encrypted password | Create and secure your account; identify you within your organisation |
| Employment | Department, designation, work location, joining date, employment status, manager | Deliver HR features and route approvals |
| Payroll & statutory | Salary structure, payslips, PAN, Aadhaar, UAN, ESIC/PF number, bank account details | Generate payslips and support statutory compliance (PF, ESI, PT, TDS) |
| Attendance & leave | Clock-in/out times, attendance status, leave balances and requests | Record attendance and process leave |
| Location | Precise device location at the moment of clock-in/out — see Section 5 | Verify attendance within an approved work-location perimeter (geo-fencing) |
| Device & technical | Device model, OS version, app version, push-notification token, IP address | Deliver notifications, maintain security, and diagnose issues |
| Usage & logs | Feature interactions, timestamps, error logs | Keep the App reliable and secure; prevent misuse |
Statutory identifiers (PAN, Aadhaar, UAN, ESIC) and bank account details are treated as sensitive. They are collected only where required for payroll and statutory filings, are stored in encrypted form, and are never sold.
The App requests the following permissions. Each is used only for the stated feature, is optional where possible, and can be revoked at any time in your device settings (revoking a permission may disable the related feature).
The Accurate app collects precise location data to enable attendance geo-fencing — verifying that a clock-in or clock-out happens within an approved work location. This is collected only in the foreground, at the moment you clock in or out. The App does not collect location in the background, and does not use location for advertising or tracking.
If geo-fencing is not enabled by your organisation, or you deny the location permission, location data is not collected (attendance may then require an alternative method set by your organisation). Captured location is retained only as part of the attendance record.
We do not sell your personal data, and we do not use it for third-party advertising.
We process your personal data on the following bases, as applicable under India’s Digital Personal Data Protection Act, 2023 and other applicable law:
We share personal data only as necessary to operate the service:
We do not share your data with third parties for their own marketing.
We use administrative, technical, and organisational safeguards to protect your data, including encryption of sensitive identifiers (PAN, Aadhaar, UAN, ESIC, bank details) at rest, encrypted transmission (TLS), role-based access controls, and audit logging. No method of transmission or storage is completely secure, but we work continuously to protect your information and to notify affected users of any breach as required by law.
We retain personal data for as long as your employment record is active and thereafter for the period required to meet legal, statutory, tax, and audit obligations (for example, payroll and statutory records are typically retained for several years as mandated by law). When data is no longer required, it is securely deleted or anonymised.
Subject to applicable law, you have the right to:
Because your employer is the data fiduciary, some requests may be fulfilled through your organisation’s HR team. We will help facilitate valid requests.
The App is intended for use by employed adults and is not directed to children. We do not knowingly collect personal data from anyone under 18 years of age. If you believe a minor has provided us data, please contact us and we will delete it.
The App relies on a limited set of infrastructure providers to function — such as cloud hosting, transactional email/SMS delivery, and push-notification services (e.g. the platform’s notification service). These providers process data solely to deliver their service to us under contractual and confidentiality obligations. The App does not embed third-party advertising or analytics SDKs that track you across other apps.
Your account is provisioned and managed by your organisation. To request deletion of your account or personal data, contact your organisation’s HR team or email us at info@accurateservices.co.in with the subject “Data Deletion Request”. We will verify and action valid requests, subject to statutory retention requirements described in Section 10. Data that must be retained for legal/payroll compliance will be securely held until its retention period ends, then deleted.
We may update this Privacy Policy from time to time. Material changes will be notified in the App or by email, and the “Effective” date at the top will be updated. Continued use of the App after an update constitutes acceptance of the revised policy.
For any question, request, or complaint about this policy or your personal data, contact our Grievance Officer: